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UI ITSC Products and Tools
ITSC Public Site
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To sign up for access to the Members-Only site:
Contact the ITSC Webmaster
Learn About the ITSC
RFP - Puerto Rico Department of Labor and Human Resources
RFP - Centralized Account Verification Services (AVS)
RFP - Technical Support for Development of a Data Warehouse
UI 101 Training for Vendors
SME UI IT Modernization Survival Training
2020 UI Technical Training Courses (In Person), Now Available
Business Analyst Boot Camp for UI Subject Matter Experts (SMEs)
Successful Practices on UI CoP
A National View of UI IT Systems Adobe Acrobat is required to view this document
United States Department of Labor
Maryland Department of Labor Licensing and Regulation
National Association of State Workforce Agencies (NASWA)
Comparison of State Unemployment Laws
Products and Tools
The ITSC provides states with products and tools that multi-state consortium and individual states can leverage cost-effectively. ITSC develops, distributes, and supports these products such as UI components or modules, model projects or prototypes, and other various tools. The products below are available to all states.
Log in to the
for more information.
If you have any questions on any of these products,
please contact ITSC’s Product Manager John Quichocho at
ITSC Products Overview
Job Code Match Tool
A unique resource for the UI community to access information on UI IT tools & solutions.
An automated system designed to help states detect employers who may be engaged in SUTA dumping.
A software application developed to automatically assign occupational codes to jobs, resumes and UI claims.
A software suite that helps states implement WIOA by connecting partners and providing a seamless experience for job seekers.
A place to share information about security-related resources specific to the UI program.
Quick reference guides and other resources for states on several topics such as security and UI IT modernization preparation.
for UI Staff
A help tool built as a central repository for UI staff to access information easily and receive document updates quickly and efficiently.
A collaborate environment for state project teams to interact with each other and share information during an IT project lifecycle.